1. Who We Are

Cavansite IT Services Sàrl is a Swiss-based company located at Chemin de Prahis 23, 1091 Grandvaux, Switzerland. We specialize in IT consulting, software development, e-commerce solutions, and digital transformation for businesses and public institutions, including clients in sensitive domains such as pre-hospital care.

This privacy policy explains how we collect, use, share, and protect your personal data when you interact with our website, services, or team.

We comply with:

The Swiss Federal Act on Data Protection (FADP / LPD)

The General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA)

2. What Personal Data We Collect

We only collect data necessary for legitimate business purposes. This may include:

Identification and Contact Information

Full name

Company name

Email address

Phone number

Postal address

Business and Project Data

Project scopes or requirements

Quotes, contracts, invoices

Feedback or correspondence

Technical and Usage Data

IP address and browser type

Device information

Pages visited and time spent

Cookies and analytics data

3. How We Collect Data

We collect personal data through:

Contact forms on our website

Newsletter subscriptions

Direct communication (email, calls, meetings)

Project onboarding and contract signing

Cookies and third-party analytics tools (e.g., Google Analytics)

4. Why We Process Your Data

We process your data to:

Provide, manage, and improve our services

Respond to inquiries, support requests, and project discussions

Fulfill our contractual obligations

Send invoices and manage client accounts

Comply with legal and regulatory requirements

Customize your experience on our website

Perform internal analytics and business development

Send occasional newsletters or updates (only if you have opted in)

5. Legal Basis for Processing GDPR Compliance

If the GDPR applies, we process your data based on:

Your consent (e.g., newsletter signup)

Contractual necessity (e.g., executing a service agreement)

Legal obligations (e.g., tax or compliance)

Legitimate interests, such as business development or site security

You may withdraw your consent at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience.

Types of cookies used:

Essential cookies: Required for site functionality

Performance cookies: Help us understand usage via anonymized statistics

Marketing cookies (only with consent): For remarketing or behavioral analytics

You can manage or block cookies via your browser settings. Please refer to our Cookie Policy for full details.

7. How We Store and Protect Your Data

We take data security seriously and implement technical and organizational measures including:

Encrypted communication (SSL)Secure data storage with restricted accessPassword-protected systems

Regular software updates and monitoring

Data backups and disaster recovery procedures

8. How Long We Keep Your Data

We retain your personal data only as long as necessary for:

Fulfilling the purpose it was collected for

Legal or regulatory retention periods

Contractual obligations

When data is no longer needed, we delete or anonymize it securely.

9. Data Confidentiality and Privacy

We are committed to maintaining the confidentiality and privacy of your data. Your information is handled only by authorized personnel and used strictly for the purposes outlined in this policy. We do not disclose your personal data to unauthorized third parties and implement strict access controls to protect it.

10. International Data Transfers

If we need to transfer your data outside Switzerland or the EEA, we ensure appropriate safeguards are in place such as standard contractual clauses or transfers to countries with adequate data protection laws.

11. Your Data Protection Rights

As a data subject, you have the right to: Access your data

Request correction or deletion

Object to processing

Withdraw consent

Request data portability when applicable

To exercise these rights, please email us at info@cavansiteitservices.com We may need to verify your identity before fulfilling your request.

12. Third-Party Links

Our website may include links to third-party platforms (e.g., payment gateways, video content, or project tools). We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes. The latest version will always be available on this page, along with the updated Effective Date.

14. Contact Information

If you have any questions, concerns, or requests related to your personal data, contact us at:

Cavansite IT Services Sàrl
Chemin de Prahis 23, 1091 Grandvaux, Switzerland
Email: info@cavansiteitservices.com

Privacy Policy

privacy@cavansiteitservices.com